Contact information

Formation of Contract

By placing an order through Woof Wagon Tails, you are making an offer to purchase the selected products in accordance with these terms.

Once your order has been placed, you will receive an automated order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

A contract between you and Woof Wagon Tails is formed only when your order has been accepted and dispatched.

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Products being unavailable
  • Pricing or product information errors
  • Suspected fraudulent or unauthorized transactions
  • Legal or regulatory requirements

If your order is cancelled after payment has been received, a full refund will be issued to your original payment method.

Prices and Payment

All prices displayed on our website are shown in the applicable currency and are subject to change without prior notice.

Payment must be successfully completed before an order is processed and shipped.

Product Availability

All products are subject to availability. If an item becomes unavailable after an order has been placed, we will notify you as soon as possible and offer either a refund or an alternative product, where applicable.

Electronic Communication

By placing an order with Woof Wagon Tails, you agree to receive electronic communications relating to your purchase, including order confirmations, shipping updates, and customer service notifications.

Governing Terms

All purchases made through our website are subject to our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

Contact

For any questions regarding your order or this Contract Information policy, please contact us through our website's contact form. We aim to respond within 1–2 business days.